The Johns Hopkins Center for Innovation in Quality Patient Care was created in 2002 to facilitate unit-based improvements in health care delivery systems at the Johns Hopkins Hospital. The Center supports interdisciplinary teams of nurses, doctors and managers in gathering data, testing inventions, evaluating changes and recommending and implementing best practices.

Center experts also offer customized training programs for our international partner organizations, including lectures, workshops and train-the-trainer sessions that focus on practical aspects of quality and turn rhetoric into practice. The topics of these programs may include:

• Quality 101 – developing the business case for quality and measure success
• Safety – ways to define safety, assess safety status of your institution and improve it
• Medication delivery systems – how to make them safer and more effective
• Leadership – how to facilitate innovative approaches
• Unit-based teams – encouraging and managing multidisciplinary teams
• Metric development – developing effective measurements and collecting data